I have a problem described in Microsoft Article ID: 814390 whereas I cannot download an .avi file since it is 1.7GB. The recommended solution is: "You can connect the camera by using USB Mass Storage Class (MSC) instead of PTP. Then, transfer large files by using Windows Explorer."
"Well, that sounds simple enough," I thought. I've been all around the computer trying to find some way to convince the computer that the camera is a mass storage class. I can't find PTP or MSC in the computer anywhere. Even the Help and Support Center (F1) has no record of these terms. I'm stumped. Any help on how to achieve this?