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0x0000009F when resuming from sleep on ASUS K53SD

Темная Леди asked on

Hello, i have a BSOD problem when leaving sleep / but i was unable to find the driver causing it, when i look at the dump it tells me the problem is ntoskrnl.exe.

I installed theses hotfixes related to the 0x0000009F error without success fixing it.

- Windows6.1-KB975599-x64

- Windows6.1-KB977186-x64

- Windows6.1-KB981848-x64

- Windows6.1-KB2459268-x64

Drivers used present in the dump on below link.

http://1drv.ms/1ogeuHt

Regards


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Patrick Barker replied on

Hi,

The attached DMP file is of the DRIVER_POWER_STATE_FAILURE (9f) bug check.

This bug check indicates that the driver is in an inconsistent or invalid power state.

By default, the fault of the crash is pci.sys which is NOT the true cause of the crash. If we run an !irp on the 4th parameter of the bug check:

>[ 16, 2]   0  0 fffffa8007ace050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
 \Driver\NETwNs64

NETwNs64.sys is the Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7.

Ensure this driver is 100% up to date.

-------------------------

Remove and replace Kaspersky with Microsoft Security Essentials for temporary troubleshooting purposes as it's likely also causing NETBIOS conflicts:

Kaspersky removal - http://support.kaspersky.com/common/service.aspx?el=1464

MSE -  http://windows.microsoft.com/en-us/windows/security-essentials-download

Regards,

Patrick

Debugger/Reverse Engineer.
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