windows 7 not installing game - "kb893803-x86 is for a differnt hardware platform"

 trying to install game  'call of duty 4" windows installer is not installing the game. mesg is "kb893803-x86 is for a differnt hardware platform. operating system is windows 7 & processor is i5 with 3 gb ram on the computer
 
Question Info

Last updated July 17, 2018 Views 1,564 Applies to:
Answer

Hi,

 

After I have researched your concern, I found that KB893803-v2-x86 is included in Windows Installer 3.1. Windows Installer 3.1 Redistributable supports Windows 2000 with Service Pack 3 or later, Windows XP, Windows XP Service Pack 1, Windows XP Service Pack 2 and Windows Server 2003.

See: http://www.microsoft.com/downloads/en/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en

 

 

Step 1:

 

I would recommend that you could install Windows Installer 4.5 on Vista or Windows 7 and try it again.

Please check the following link: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&displaylang=en

 

 

Step 2:

 

Follow the troubleshooting steps from this KB article and check if it helps.

 

Troubleshoot problems installing and uninstalling programs on Windows-based computers

http://support.microsoft.com/kb/2438651

John Rubdy
Forum Moderator | Microsoft Community

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