My dragon nest is not working because og r6002. how can i fix it?

My dragon nest is not working because og r6002. how can i fix it?
 

Question Info


Last updated January 8, 2019 Views 6,617 Applies to:
Answer
Answer

Hi,

 

Thank you for your response and keeping us updated on the status of the issue.

 

This error may occur due to a program using Visual C++.

You can uninstall any existing Microsoft Visual C++ Redistributable Package and install the latest package to check if it helps.

Step 1: To uninstall the package.

a.       Click on Start, open control panel.

b.      Click on Uninstall a program.

c.       From the list, find Microsoft Visual C++ Redistributable Package and click on it.

d.      Click Uninstall at the top of the list.

Step 2: Download and install the latest package and check.

 

Download details:

 

Note:

 

X86 = 32-bit operating system

X64 =  64-bit operating system

 

Microsoft Visual C++ 2010 Redistributable Package (x86)

 

http://www.microsoft.com/downloads/en/details.aspx?familyid=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84&displaylang=en

 

Microsoft Visual C++ 2010 Redistributable Package (x64)

http://www.microsoft.com/en-us/download/details.aspx?id=14632

 

 

If the issue persists or you have further questions on Windows, please do not hesitate to let us know. We will be glad to help you.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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