Games For Windows Live Marketplace - Can't log in - error 80070005

I have just Windows 7 installed on an SSD, with my games installed on a larger hard drive. Windows Live works fine in my games, but I can't open the Marketplace program. I get the error code 80070005 when I try to log in to the client. I read up on this, and it's some kind of security problem, apparently. 

I tried logging into Windows Messenger, and that works. I tried the Xbox website, and that works, too, so the problem is specific to the marketplace program. Where do I go from here? I only have DLC content though the marketplace, can I download those items through some other method?

*edit: should probably mention that I can't download the dlc from within the game, either (in GTA IV, I can't download TLAD, it says that the marketplace is giving an error, and opens the marketplace program.)

*(Important) Edit 2: Arya supplied a link that I clicked through (thanks!) that eventually led to a support page with the technique that worked for me. Look at my second reply to see the answer.


As I understand, you cannot log into Windows Live Marketplace and receive an error 80070005. I would suggest you to follow the troubleshooting steps to check if it helps.

1. Did you make any changes on the computer prior to the issue?
2. Is the issue confined to Windows Live Marketplace?

You may try to uninstall and reinstall the game and check.

Refer the suggestions from the link:
Error: 0x80070005 when you try to install updates using Microsoft Update or Windows Update

You may post the query in Windows live Market for further help:

Reply with the following information. I would be glad to assist you further.

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Question Info

Last updated April 18, 2021 Views 24,078 Applies to: