Error Number: 0x80040702, failed to load DLL: GameuxInstallHelper trying to download I AM ALIVE

i have recently acquired the game I AM ALIVE and have been trying to install it for a while now and do not know what to do next.
i have tried to use registry to download the .dll file but nothing has changed and it has still given me the error over and over again
i also tried to run it as administrator 
ive tried changing the compatibility but nothing helps
i would greatly appreciate the help
 

Question Info


Last updated September 17, 2019 Views 47,451 Applies to:
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Answer

Hi,

 

1.    Were there any changes made on the computer prior to the issue?

2.    When exactly do you get the error message?

 

Method 1:

I suggest you to refer the article and try to uninstall the program:

Diagnose and fix program installing and uninstalling problems automatically

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

Method 2:

I would suggest you to restart the computer in clean boot mode and check if the issue persists.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

 

Note: After troubleshooting, see the section “Reset the computer to start as usual” to return the computer to a Normal startup mode.

 

Rohit S

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