1. Were there any changes made on the computer prior to the issue?
2. When exactly do you get the error message?
I suggest you to refer the article and try to uninstall the program:
Diagnose and fix program installing and uninstalling problems automatically
I would suggest you to restart the computer in clean boot mode and check if the issue persists.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: After troubleshooting, see the section “Reset the computer to start as usual” to return the computer to a
Normal startup mode.
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