can no longer play downloaded and purchased games from MSN games/Oberon Media. The game opens for about 3 minutes then exits to Desktop. A new game I purchased and downloaded has this error.

I can no longer play downloaded and purchased games from MSN games/Oberon Media.  The game opens for about 3 minutes then exits to Desktop.  A new game I purchased and downloaded has this error for Build-a-lot on Vacation

Line: 2083
Char: 5
Error: 'OberonMsnAds' is undefined

I have contacted everyone from the PC manufacturer, MSN, Windows and Oberon Media.  No one has been able to help and I am stuck with many games that do not work.  Please help.

Answer
Answer

Hi,

1.      Did you make any changes to your computer?

2.      Does this issue occur only with the particular game?

I would suggest you to follow the Methods and check.

Method 01:

What should you do about Internet Explorer script errors?
http://windows.microsoft.com/en-US/windows7/What-should-you-do-about-Internet-Explorer-script-errors
 

Method 2:
I would also suggest you to disable Windows Firewall temporarily and check if you are able to play the game.
Note: Later re-enable Windows Firewall after checking.

Troubleshoot problems playing online games using Internet Explorer

http://support.microsoft.com/kb/2528246

Method 3:
If the issue still persists, I would suggest the query in the link given for better support.
https://support.msn.com/Default.aspx?&st=1&wfxredirect=1

MSN Games

http://zone.msn.com/en-us/home

 

PC Download Games - Technical Support Contact Information

 

http://zone.msn.com/en/support/billing/billingtechsupport.htm

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Question Info

Last updated May 24, 2018 Views 124 Applies to: