"api-ms-win-downlevel-kernel32-l1-1-0.dll" is missing error when starting Epic Games Launcher

Hope it's the right place

I've been using Epic Games for years without issues but yesterday starting its launcher I got an error message stating that "api-ms-win-downlevel-kernel32-l1-1-0.dll" was missing.

Re-installation of the client made no difference *

Got in touch with Epic Games tech support and was advised to reinstall visual c++ 2015 redistributable (both 32 & 64 bit) but nothing changed

Even tried manually copying that missing dll to C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries ....  but no luck

I'm pretty sure I have all

Pretty sure I have all the "necessary" .net packages as you can see below

Any help is appreciated


*Mind that installed games seems to work fine. I quickly tried The Outer Worlds & Mechwarrior 5 that I have on Epic and they started just fine.

PS Do not suggest to use Windows 10 .... I have it on a different drive on this same pc


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Question Info

Last updated May 1, 2021 Views 16,676 Applies to: