After installing Medal of Honor in Windows 7, get error DXGI_ERROR_UNSUPPORTED ("Unsupported."). ,Can someone please help me . i have less knowledge about computers:(

   
  Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
          
System Manufacturer: Dell Inc.
       System Model: Inspiron N5040
               BIOS: BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10
          Processor: Intel(R) Core(TM) i3 CPU       M 380  @ 2.53GHz (4 CPUs), ~2.5GHz
             Memory: 4096MB RAM
Available OS Memory: 3894MB RAM
          Page File: 3218MB used, 4568MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit UnicodeDisplay Devices
---------------
          Card name: Intel(R) HD Graphics
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics (Core i3)
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_05051028&REV_02
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SEC5441
        Native Mode: 1366 x 768(p) (59.997Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2342 (English)
     Driver Version: 8.15.10.2342
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 3/26/2011 02:17:46, 7473664 bytes

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Which Medal of Honor ?

It may be the error relates to not having updated Direct X, but -
I believe the i3 uses HD3000 Integrated Graphics which is not powerful enough for
Medal of Honor: Warfighter.
- The benchmarks in the link below show Medal of Honor: Warfighter  on HD3000 graphics.

Intel-HD-Graphics-3000.

It would still be a good idea to update DX, if you have not done so -

Download details: DirectX End-User Runtime

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MOH warfighter. so means i need to change my graphics card to higher one?directx 11 i have installed already. thanks very much for reply.

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It is very unlikely that you will be able to add a dedicated graphics card to that  laptop.

"directx 11 i have installed already"

Also, just to clarify. Having DX 11 does not mean you have all the DX files installed.
If the Web Installer has not been run you should do so.

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i have chcecked DX with that link which you sent  and everything is installed. so means i dont have other instead of new graphics card

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Question Info

Last updated October 25, 2019 Views 1,323 Applies to: