Windows 7 I get Icons instead of pictures on Thumbnails
I have two programs "Cricut Design Studio" and "4D Embroidery System" both of which show the program icon on the thumbnail instead of the thumbnail picture itself. I spent 4 hours on the phone with HP Support yesterday (since my copy of Windows 7 is an
OEM product) - they were unable to correct the problem. I am experiencing this same problem on my new desktop that has Windows 7 on it. I have tried all the usual fixes - eg. in folder options unchecking "Always show Icons not Thumbnails" and both checking
and unchecking "Display file icon on thumbnails" - also in the Control Panel under System, Advanced System Settings, Advanced tab , Preformance settings, making sure the "Show thumbnails instead of icons" is checked.
I have XP on my old desktop computer - the program icons display the pictures on the thumbnails correctly on that computer.
I can load those files onto a jump drive, plug that jump into my Windows 7, and the files on the jump show the thumbnail pictures correctly. If I transfer those files onto the computers with Windows 7 on them, they become icons of the program again (instead
of pictures of the file). In Windows 7, I have all the latest updates, and both of the programs that I can't see the pictures on the thumbnails also have the latest updates, and are completely compatible with Win 7.
This is a real problem for me because I work with these files (over 10,000 of them) daily. The many of the file names are just numbers, so without the pictures, I can't tell which file to open. Please HELP!
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