Windows 7 doesn't recognize online backup files from windows xp. How do I get them back?

I did backup online through McAfee from my pc with xp. During a storm, it crashed and I had to buy a new pc with windows 7. I restored the online backup and now the new pc doesn't recognize those files. There were jpegs, word and works documents and music files. Everything except bitmaps are showing up as thumb database files. What can I do to get them back?

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Question Info

Last updated February 27, 2018 Views 193 Applies to: