Windows 7 Desktop shortcut and file icons change to default

The shortcut icons for Office 2010 applications on my desktop and the icons for office and acrobat files have reverted to some kind of default icon.

Attempting to recreate the icon cache and rebooting did not work.

The Microsoft fix-it only rearranged the icons without restoring the correct ones.

Attempting to right click and reset the program that the files should open with does not change the icons back to normal

Can someone please tell me:

1) How I can create/get a new set of icons

2) Where I should copy this set of icons to

3) How to make sure that Windows 7 is directed to the exact location of these icons AND uses them

I am ok with making changes to the registry if I have to.

Thanks in advance for your help


Thank you for posting your query in Microsoft Community. 


From your description, I see that you are facing issues with desktop icons. I will be glad to assist you.

I would suggest you to follow the steps provided below and update us on the status of the issue.


Method 1: Run the following fix-it and check.
When you run an .exe file on a Windows XP, Windows Vista or Windows 7-based computer, the file may start a different program.


Method 2: Refer to the suggestions from the following link.

Change default programs using Set Program Access and Computer Defaults:


If you have any further queries, or if this issue persists, reply here and we will be glad to help.


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.


Question Info

Last updated May 28, 2020 Views 7,952 Applies to: