Jump list not working correctly in windows 7

I have just carried out a clean install of Win 7 Pro plus all my software (Office 2007 etc) on my Dell Laptop without any issues. Old OS was Vista home premium

Had it installed now for 4 days and really liking the new features. Especially the much improved taskbar.  However, jump lists do not seem to be working correctly!

When I right click on a taskbar icon such as word or excel, it will only show the last document I had open.  Even if I have pinned more than one to the list.

I have checked the start menu/task bar properties and both 'recent items' and 'jump lists' are set to show 10 items.

Anyone got any ideas?
Question Info

Last updated June 7, 2018 Views 37,053 Applies to:

I found the solution below on another site...WORKED for me!!


Jump List...that is corrupted in AutomaticDestinations-hidden system folder is the likely solution.. To resolve and fix the issue, follow these steps:

  1. Open Windows Explorer .
  2. Type or copy and paste the following into the address bar:


  3. Identify files that are comparatively larger in size than the rest of the file, such as files that have file size of 1 MB or more.

    Delete the abnormal file.

    Tip: If you do not want to retain the Jump Lists’ recent items history on all applications, just delete all the automaticDestinations-ms files in the folder.


  4. The recent items functionality on Jump Lists will be restored. The recent items on the Jump Lists will be re-added as the program is been used. However, do note that the solution does not restore the previously pinned items. So user will have to pin new items again.

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Check in Clean boot, if the issue occurs or not:

This kind of issue is reported by using the third party task bar utility and other stuffs.

If you have any tray tools then uninstall them.

Good Luck !!

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