I have windows 7 english version. It cannot display my Chinese filenames. What should i do

The english version explorer cannot show chinesee filenames. It displays ???? instead. What can i do. The Windows 7 sales said no problem to display chinese.
Question Info

Last updated July 19, 2018 Views 127,622 Applies to:

I have the same problem. Chinese characters were showing well, and I found out that suddenly chinese characters do not dislay anymore. Maybe due to an update ?

Also in C:\Windows\fonts\ the Ming Liu fonts are now hidden, though I don't know if they were before the problem happened.


EDIT : right clicking on the Ming Liu fonts in C:\Windows\fonts and choosing "Show" or "Display" (or whatever word is in your locale) then restarting my computer solved the problem, chinese filenames are showing correctly again.





"Nothing happens unless first a dream", Carl Sandburg
"Nothing happens unless first a dream", Carl Sandburg

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Hello Joseph Yu,


Welcome to the Microsoft Answers Community!


As long as you have installed the Enterprise or Ultimate version of Windows 7 you can download a MUI (Multilingual User Interface Pack) from Windows Update. To do this:

·         Click the Start orb

·         Search Windows Update in the search box

·         Click Check for updates

·         Click Select optional updates

·         Select the MUI that you want

·         Click OK

·         Click Install updates



How do I get additional display languages?


Hope that helps, look forward to hearing back from you.

Microsoft Answers Support Engineer
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