File is not showing under Documents library but it shows under MyDocuments

Hi I have Weird issue on my laptop. I will try my best to clearly explain the issue.

I have Lenovo laptop windows7 64 bit O/S and all the current update.

When I Try to find the Word file (eg: X) from Documents Libraries\ABC\ folder I can't find file X; however if I go from C:\User\"User name"\My Documents\ABC\ then I can see the file X

In the Documents Library only My Documents is showing nothing else (no other folder included), so I know I am looking the right place. Mean time when I click address bar for ABC folder it shows the right path too.

Problem exhibit only when I try to view some files from Document library but not from my computer C:\ etc. \etc....

Does anyone seen this issue

Thanks in Advance!!!! any suggestion



Question Info

Last updated November 10, 2018 Views 23,617 Applies to:


Libraries are 'virtual folders'. They do not physically duplicate folders or files, they simply 'mirror' the data that is in the actual folders. They also do not take up any space on
the hard drive.

You can manually add the folders in your documents library folder. Follow these steps:
a. Open Windows explorer.
b. Right click on the documents folder and click on properties.
c. Under Library locations, select the My documents folder.
d. If the folder is not listed, then click on “include a folder” and then select your preferred folder.
e. Now click on “Set save location”.
f. Click on Apply and then click Ok.

Refer this link for help:


Afzal Taher - Microsoft Support.
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