Error: Access Denied....Administrative Privileges may be required.

I'm attempting to resolve a problem with an application (Trend Micro, some files have been corrupted), which requires that I overwrite some corrupt files.

Every time I do so, I receive the above error message.  Error:  Access is denied.  Unable to create [filename]. Administrative privileges may be required.

I am the Administrator on this computer, and I believe that I have administrative privileges.  I've just upgraded to Win 7, I had this problem on Vista.

So how do I make sure that I truly have full administrative privileges?  Create a new administrative user, then delete me?


Thank you for the help.

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Answer
Answer
The problem you are experiencing is that the folders, such as Windows and Programs, are locked down by Windows (a nonexistant user know as "trusted installer"). This is a safety mechanism to prevent those without the knowledge to know what they are doing from detroying their computer, as well as helping prevent viruses from loading without your permission (this protection may still be in effect anyway). If you know what you're doing and accept responsibility if you break it, I'll be happy to help.

You already likely have the permissions to get what you need done, but you need to take ownership of the folder you are working with (I'm assuming this is a Trend Micro folder inside the Programs folder). Select the folder you need to work in (wouldn't recommend the entire program folder, you are already opening too much to the outside anyway) and right click. Select properties and the security tab. Select advanced, select the owner tab, and change the owner to your account. Your account should have the permissions to do this. If not, then activate the hidden administrator.

activate the hidden administrator by opening a command window with 'run as administrator' (type cmd in the search window, right click the cmd.exe and select "run as administrator"). In the command window type net user administrator /active:yes. log off your normal account and log into the administrator account. do your business and then log off. Recommend you disable when you are done, but if you want to keep it readily available, be sure you include a strong password and don't use this account for normal activity (of course that's up to you, but if anyone hacks into your account with the real administrator, there isn't anything they can't do to your system).

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Hi Markb56,
 
I would suggest you to create new administrator account and check if that helps.

1. Click on start button and select Control Panel.
2. Click on User Accounts.
3. Click on User Accounts. Now click on Manage User Accounts.
4. Click on Create user account. Now type account name and select Administrator.
5. Click on Create account button.

For more information visit the below links:
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
http://windows.microsoft.com/en-US/Windows7/What-is-an-administrator-account

Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.
 
I would also suggest you to contact its manufacturer for better help.

http://us.trendmicro.com/us/about/contact/
http://community.trendmicro.com/
http://esupport.trendmicro.com/default.aspx
 
Hope this information is helpful.
 
Umesh P - Microsoft Support

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Last updated May 1, 2021 Views 46,655 Applies to: