All my icons have changed to Internet Explorer icon and I keep getting pop ups with files ending in .lnk.

I am using Windows 7.  I mainly play World of Warcraft and use Xfire.  Recently, all of my icons on my desktop and in the start menu have changed to the Internet Explorer icon.  Also, when I checked my administrator files, they all end in LNK.  I am not able to go into any of my programs through My Programs.  They all have a Internet Explorer icon.  I cannot even get into Norton Antivirus 2009 to run a system scan.

Please help me fix these problems.  They must be related as they all happened at the same time.

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Answer
Answer

Hi,

If the .LNK files doesn’t work, this can be because the underlying .EXE association has been broken often by some programs improperly changing the registry
or the association in the registry can become corrupted.
 
Perform system restore to undo system changes to your computer without affecting your personal files, such as e‑mail, documents, or photos.

Follow these steps to restore your computer to an earlier point in time:

To restore system files and settings using a recommended restore point:

1. Open System Restore by clicking the Start button. In the search box, type System Restore, and then, in the list of results, click System Restore. 
    If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Click Recommended restore, and then click Next.
If there isn't a recommended restore point, follow the steps below to choose a specific restore point.
3. Review the restore point, and then click Finish.

To restore system files and settings using a specific restore point

1. Open System Restore by clicking the Start button. In the search box, type System Restore, and then, in the list of results, click System Restore. 
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Do one of the following:
•  If there is a recommended restore point, click Choose a different restore point, and then click Next.
•  If there isn't a recommended restore point, click Next.

3. Click the restore point that you want, and then click Next.
To view the programs and drivers that will be affected (which could include programs that will be deleted), click Scan for affected programs.
4. Review the restore point, and then click Finish.

Access these links for more information:

1.  http://windows.microsoft.com/en-US/windows7/Restore-system-files-and-settings  
2.  http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions
 

 

You may also check in a new user account.

1. Open User Accounts by clicking the Start button, clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are
    connected to a network domain) and then clicking User Accounts.
2. Click Manage another account.
3. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
4. Click Create a new account.
5. Type the name you want to give the user account, click an account type and then click Create Account.

Create a user account:
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

If it works in a new user account then you need to fix the corrupt user profile. You may visit this link for the steps:
http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

Regards,
Afzal-Microsoft Support.
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Last updated July 22, 2021 Views 79,393 Applies to: