Files disappearing from Recycle Bin

I have had this computer since Christmas, and I love it. I have Windows 7 and everything has worked perfectly up until  I got connected to the Internet in late April and so far it has been one problem after another...and that leads me to my latest frustration...files that I have deleted to the recycle bin have disappeared...and I did not permanently delete then!

So far I have not lost anything of major importance, except for some photos, but, that's not even a disaster.  However, I'm now afraid to delete anything, for fear that I would not be able to restore the item if I needed it.

After losing a handful of files from the recycle bin, I did an experiment:  I purposely deleted some items/folders that were empty or contained stuff that I absolutely didn't need.  I checked the recycle bin every day and for a while my deleted files were still in the recycle bin. 

Now, today...they're gone!  The only thing I did out of the ordinary was download an update for Adobe Reader.  That shouldn't have any affect on what happens to the contents of the recycle bin - or would it?

So, I really would like to know why this is happening.

alice bb

**** As of today, June 22/10, I have tried your suggestion Azeez N. as well as others from related topics and still files disappear from Recycle Bin.  Now, here's a detailed account of events leading up to the files disappearing from the bin, all from today. 

Checked my email.

Created 2 unimportant Word files and then deleted them to the Recycle Bin.

Bell program did a scheduled anti-virus scan.  Completed. All OK.

Opened Action Center..........Recycle Bin  empty!

Windows Defender recommended a scan.  Normal.

Created 3 more unimportant Word files and deleted them to the Recycle Bin.

Went to Favorites clicked on Microsoft Answers...........Recycle Bin empty........again!

Created 2 more unimportant Word files and deleted them to the Recycle Bin.

Signed in to Windows Mail;  Checked mail;  signed out.

Selected Microsoft Answers from Favorites; checked My Threads; checked some related questions; signed out.

Java Update notice popped up on screen.  Allowed itto download.

Bell Internet Security notice popped up saying it had found and deleted a virus and recommended an immediate scan to see if there were any further infections.

Did DEEP 98% complete.............Recycle Bin empty again!

Scan completed.  All OK.  All these instances happened in one day....Today.


alice bb



**** As of June 25/10 the problem still exists.  I am almost certain than it only occurswhen I am online.  I am trying to monitor this more closely and will post the outcome.

Sometimes it seems as if the Recycle Bin is on a timer and just empties on queue.  One day it seemed to empty about every hour.  One thing is for certain, I cannot use the Recycle Bin in it's present operating condition.

Can I completely delete the Bin and reinstall it?  If so, how?  I am just a novice so please excuse me if this is a stupid question.

alice bb


Question Info

Last updated October 13, 2018 Views 4,525 Applies to:
Hi alice bb,
In that case, as your first step, I'd suggest you to put your machine in a clean boot state, create a new folder, delete it and check if it still disappears. A clean boot helps eliminate software conflicts.
Step 2:
If not create a new user account , create a folder and then delete the folder and check over a period of 24 to 48 hours if it disappears.

Note:   The next time you reply, Do not edit your first post. Hit the reply button and reply.
Reply back with the status.
Azeez Nadeem - Microsoft Support

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