Question

Q: files not seen in win 7

Never seen this problem before ,my friend copied picture files in folders from win xp  to his new machine with win 7 , of all the folders one was missing , it was not shown (seen) in win 7, or any external drives connected to win 7 on external drive nor his old drive connected as the external drive. When put back in to the old pc with win xp the folder was there. The only difference with the other folders he copied was that this folder contained " & " in the name . Could that be the problem?? I am stumped as to what is the trouble with win 7 not recognising the folder.

thanks

Answer

A:

Hi wingnut60,

Check whether the folder has been hidden.

To do the same follow this step:

1.     Click Start-> Click on Computer-> click on Tools-> Click Folder Options.

2.     Under the “View” tab check the option for “Show Hidden files and Folders”.

3.     Click on Apply. Click OK.

Check whether the folder that you are looking for exists.

Refer these links for more information:

Show hidden files

http://windows.microsoft.com/en-US/windows7/Show-hidden-files

What is a hidden file?

http://windows.microsoft.com/en-us/windows7/What-is-a-hidden-file

 

Regards,

Divya R – Microsoft Support.

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Question Info

Views: 317 Last updated: February 27, 2018 Applies to: