Internet Explorer stopped working.

I can not use my facebook any longer. If I use gmail (googlemail), I can see only inbox. I can not even forward emails or reply emails. Once I try to reply my emails or sign in facebook, the pop-up blocker appears and says "Internet Explorer has stopped working! A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I didnt do any changes to my computer aside from installing some dictionaries CD and copy and paste some fonts files and powerpoint files from my memory stick to the desktop. I tried to change the internet settings, but it was still useless.
 

Question Info


Last updated February 27, 2018 Views 611 Applies to:
Answer
Hi,

Try adding these to your trusted sites in IE - Tools - Internet Options - Security - Trusted Sites.

https://www.facebook.com/

http://www.facebook.com/

What antivirus/antispyware/security product do you have on machine? Include any you have
EVER had on this machine including those you uninstalled (they leave remnants behind which
can cause strange issues).

If no joy something maybe blocking it.

Start - All Programs - Accessores - System Tools - IE with no Addons - does this work better?

IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset - Apply / OK

IE - Tools - Internet Options - Security Tab -  click reset all zones to default - Apply / OK

Close and restart IE and/or IE with no addons

any better?

IE - Tools - Manage Addons (for sure disable SSV2 if it is there, this is no longer needed but
Java still installs it and it causes issues - you ever update Java go back in and disable it again.)
Look for other possible problems.

Windows Defender - Tools - Software Explorer - look for issues with programs that do not look
right. Permitted are usually OK and "not permitted" are not always bad. If in doubt about a
program ask about it here.

Could be a BHO - BHOremover - Free - standalone program, needs no install, download and
run - not all are bad however some can cause your issue (Toolbars are BHO's).
http://securityxploded.com/bhoremover.php

Startup Programs
http://www.vistax64.com/tutorials/79612-startup-programs-enable-disable.html

Also get Malwarebytes - free - use as scanner only.

http://www.malwarebytes.org/

--------------------------------

Try these to clear corruption and repair/replace damaged/missing system files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS
ADMIN

sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
program generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228


Then run checkdisk - schedule it to run at next start and then Apply OK your way out then
restart.

How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

--------------------

Start - in search box type ->    command

at top of list find COMMAND - RIGHT CLICK on it - RUN AS ADMIN

Type the following commands (or copy and paste one at a time), each followed by pressing
enter.

ipconfig /flushdns

nbtstat -R

nbtstat -RR

netsh int reset all

netsh int ip reset

netsh winsock reset

REBOOT

That resets your TCP/IP stack
------------------------------------------------------

Perhaps using Compatibility Mode will help.

Introducing Compatibility View
http://blogs.msdn.com/ie/archive/2008/08/27/introducing-compatibility-view.aspx

http://www.microsoft.com/windows/internet-explorer/features/easier.aspx

Some Web sites may not be displayed correctly or work correctly in Windows Internet
Explorer 8
http://support.microsoft.com/kb/956197

Hope these help.


Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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