"403 - Forbidden: Access is denied - You do not have permission to view this directory or page using the credentials that you supplied" when sending e-mails

Original title: "403 - Forbidden: Access is denied - You do not have permission to view this directory or page using the credentials that you supplied"

 

I can't send e-mails from my account, it marks that error, what shoul I do?

Hi Aladdin,

 

Thank you for contacting Microsoft community and We will be glad to assist you with your concern.

 

 As per the description provided, you are having issues with sending e-mails.

 

1. Which browser and e-mail client is installed on the computer?

2. Were there any changes (hardware or software) made to the computer prior to the issue?

 

 

Method 1: The website declined to show this webpage (HTTP 403): Internet Explorer is able to connect to the website, but Internet Explorer doesn't have permission to display the webpage. This can happen for a variety of reasons;

http://windows.microsoft.com/en-US/windows7/Get-help-with-website-error-messages-HTTP-errors

 

 

Method 2: Try to change the proxy server settings and check if it helps.

Refer this link for instructions:

http://windows.microsoft.com/en-US/windows7/Change-proxy-server-settings-in-Internet-Explorer

 

 

Method 3: Also reset the host files and check the results.

To reset host files, you may refer the below link: How do I reset the hosts file back to the default?

http://support.microsoft.com/kb/972034

 

 

Reply to us if you face any issues with Sending emails  or any other Windows Issue, and we would be glad to assist you.

 

Have a nice day!

 

Hope this information helps.

 

 

 

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My browser is google chrome and my e-mail is @hotmail. I don't really know if any program installed recently in my laptop causes that problem. Do I check those methods anyway? 

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Hi Aladdin,

 

Does the issue persist in Internet Explorer?

 

If the issue persist only in Google chrome, then you need to contact their support for better assistance.

http://support.google.com/chrome/?hl=en

 

 

Hope this information helps.

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Hi I am Manuel,

I opened Internet Explorer in Windows 8 (Computer Version) and there was a message that said error 403 forbidden access is denied.

Please can you help me. What should do ?

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403 ERRO 

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Last updated August 25, 2020 Views 10,187 Applies to: