1. Do you face a similar issue with Microsoft word or any other office application?
2. Which version of Microsoft Office is installed on your computer?
Method 1: You may perform a system restore to an earlier point when the issue was not present.The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can
use it to restore the operating system to a point in time in which you did not experience the issue.
Note: When you use System restore to restore the computer to a previous state, programs and updates that you installed are removed.
To do this, there must be a System Restore point at which the logon was successful.