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Windows 7 Aero Disabled - How can I enable it again?

I purchased a new HP Envy 15 which had Windows 7 installed in it.  Aero was activated.  A few days later, Aero has been somehow disabled and I can't activate it again.  I used the Troubleshooting utility in Windows 7 for Aero -- it says that nothing is wrong.  I also tried un-checking and checking the various options in the visual effects menu.  

Can somebody please help me?  I'm not sure when or how Aero was disabled; the computer did crash and went blank once, and I had to reboot.  I'm not sure if that disabled Aero.  

Thanks.

Answer
Answer
Actually, I just found another thread on the HP website (  http://www.thenextbench.com/t5/HP-Envy-Notebooks/seems-that-all-my-Envy-15-problems-are-not-unique/m-p/50174 ) that reveals that the Aero problems on the Envy 15 are a commmon situation.

The suggested solution is uninstalling stardock.

I uninstalled Stardock and my Aero problem was instantlly fixed

. . . and HP tech support wanted me to do a System recovery/system restore--good grief!!

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Last updated June 27, 2020 Views 736,701 Applies to: