Windows 7 Aero Disabled - How can I enable it again?

I purchased a new HP Envy 15 which had Windows 7 installed in it.  Aero was activated.  A few days later, Aero has been somehow disabled and I can't activate it again.  I used the Troubleshooting utility in Windows 7 for Aero -- it says that nothing is wrong.  I also tried un-checking and checking the various options in the visual effects menu.  

Can somebody please help me?  I'm not sure when or how Aero was disabled; the computer did crash and went blank once, and I had to reboot.  I'm not sure if that disabled Aero.  

Thanks.

 

Question Info


Last updated March 16, 2020 Views 736,485 Applies to:
Answer
Answer
Actually, I just found another thread on the HP website (  http://www.thenextbench.com/t5/HP-Envy-Notebooks/seems-that-all-my-Envy-15-problems-are-not-unique/m-p/50174 ) that reveals that the Aero problems on the Envy 15 are a commmon situation.

The suggested solution is uninstalling stardock.

I uninstalled Stardock and my Aero problem was instantlly fixed

. . . and HP tech support wanted me to do a System recovery/system restore--good grief!!

219 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.