Protect Yourself From Tech Support Scams
October 14, 2019
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee
and that the phone number is an official Microsoft global customer service number.
Has the ScreenSaver ever worked? Have you tried a system restore to a point in time that it did work?
Will the Screen Saver work in a clean boot?
I would suggest trying a Cleanboot to see if the problem happens. If it doesn't happen when you are in a cleanboot then you can use the steps in the article to narrow down the cause of the problem,
http://support.microsoft.com/kb/929135. The article referenced is for Vista, however, the steps are also applicable for Windows 7.
Step 1: Perform a clean boot Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We strongly recommend that you do not use the System Configuration utility to modify the advanced
boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable.
Log on to the computer by using an account that has administrator rights.
, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.
If you are prompted for an administrator password or for confirmation, type your password, or click
On the General tab, click Selective Startup, and then click to clear the
Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
On the Services tab, click to select the Hide all Microsoft services check box, and then click
Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points.
Do not do this if you want to use the System Restore utility together with existing restore points.
Click OK, and then click Restart.
Note: Remember to put your system back in the normal mode state prior to returning to normal activity on your system. To do this, follow the instructions in the article link above to return to a normal setting.
Also, in ScreenSaver settings what is the minutes set to before activation? Have you tried setting it to one minute then seeing if it activates. If the screen saver time is set too long it may be that different components are set to hibernate prior to
the time the screen saver activates and doesn't allow the screen saver time to engage.
Also, try the following to verify the integrity of your system files;
If you are logged on as administrator - click the StartORB / in the search line type "SFC /SCANNOW" without the quotes and hit enter.
Let the system file checker verify the integrity of the system files. Let us know if it finds errors. If it finds errors that it cannot correct, put your system installation DVD in the DVD drive and run the process again. If it still cannot correct errors,
try to input what errors you receive into the posting.
I found this DOS-code work-around on the "Unofficial MagicJack Forum." It definitely works better than anything else I've seen, as it actually overrides the commands MagicJack uses to disable the screensaver and power management. It gives you back complete
and normal functionality of these two things. Also, the patch will stick, even after a reboot. Just be sure to use the first set of commands shown to find the correct path for your machine. The differences are shown by the question marks (?). Then
execute the second set of commands using that path.
This was posted by "Satoru," who got the information originally from dslreports.com:
"Here's some new information that will help Windows 7 and maybe Vista users as well. To give proper credit I obtained this information from here and have tested it to work under Windows 7 starter