Quick Launch bar in Windows 7 keeps disappearing after every restart

So I followed the directions on the web to bring the Quick Launch back from Windows 7.  I am currently running Windows 7 Ultimate 64bit and after every restart the Quick Launch disappears.  I have to manually bring it back every time.  I have tried everything that's mentioned on the web about saving the QL but I still have the problem, as many others out there.

It looks like Windows is not saving the QL to its registry. 

Any ideas how to solve this problem? 
Answer
Answer

Hi aquarianuw,

 

Welcome to Microsoft Answers.

I would suggest you to use the below mentioned methods and check if this resolves your issue –

Method 1: Perform a SFC Scan 

1.      Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

2.      Type the following command, and then press ENTER:

sfc /scannow 

A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time

3.      If any files require a replace SFC will replace them. You may be asked to insert your Win7 DVD for this process to continue

4.      If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations" 

5.      After the scan has completed, close the command prompt window, restart the computer and check.

Check the below mentioned link for further guidance on SFC scan -

http://support.microsoft.com/kb/929833

Method 2:

If the issue persists, I would suggest you to create a new user account and check if you face the same issue there –

Use the below mentioned link to create a new user account –
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

Hope this helps. Let us know the results.
Thanks,
Meghmala –
Microsoft Support
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Question Info


Last updated January 13, 2020 Views 50,105 Applies to: