Desktop Icons problem

Some times my icons become scrambled.  Sometimes a few are missing.

This time i have 3 icons of about 15.

If I look in the desktop folders of all users, all icons are there.


Win 7 Ultimate.


Question Info

Last updated December 30, 2018 Views 10,697 Applies to:

Hey Amos888,


Increase the size of your icon cache and see where it takes.


If this cache is too small, Desktop icons may display improperly or show the wrong program's icons.


Step 1: Increase icon cache size.


Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the windows help article below.


Back up the registry


1.     Go to start and type regedit.exe.

2.     Navigate to HKLM\SOFTWARE\Microsoft\Windows\ CurrentVersion\Explorer.

3.     Now create a DWORD value called Max Cached Icons and set its value to 4096.

4.     Close the registry editor.

5.     Restart the computer.


If the issue still persists, check if a third party service or application is causing this problem.


Step 2: Perform clean boot


Study the behavior of the icons when the computer is in clean boot state.


Refer this article for detailed information on how to do this.


How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7



Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.


Shinmila H - Microsoft Support

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