Question

Q: Desktop Icons keep disappearing after every reboot.

I use windows 7 64 bit home premium, all of a sudden my desktop icons began to disappear after every reboot even though I have "Show Desktop Icons" checked in the desktop properties menu.  When I reboot the icons show for just a moment then disappear, I open desktop properties and uncheck show desktop icons and then recheck the box and they show up again until the next shutdown or reboot.

Answer

A:

Hi jev123,

How long have you been experiencing this problem?

Have you recently installed or uninstalled any software or hardware?

I would suggest you to rebuild the icon cache and then check.

Rebuilding the Icon Cache Database

1. Close all folder windows that are currently open.

2. Launch Task Manager using the CTRL+SHIFT+ESC key sequence, or by running taskmgr.exe.

3. In the Process tab, right-click on the Explorer.exe process and select End Process.

4. Click the End process button when asked for confirmation.

5. From the File menu of Task Manager, select New Task (Run…)

6. Type CMD.EXE, and click OK

7. In the Command Prompt window, type the commands one by one and press ENTER after each command:

CD /d %userprofile%\AppData\Local

DEL IconCache.db /a

EXIT

8. In Task Manager, click File, select New Task (Run…)

9. Type EXPLORER.EXE, and click OK.

 

If the issue still persist, I would suggest you to create a new user account and check.

To create a user account:

1.      To open User Accounts, click the Start button, click Control Panel, click User Accounts and Family Safety, and then click User Accounts.

2.      Click Manage another account. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

3.      Click Create a new account.

4.      Type the name you want to give the user account, click an account type, and then click Create Account.

 

For further information, visit the below mentioned link:

http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

If the issue is solved in new user account, you may have corrupted profile.

Below is the link  to troulbleshoot a corrupted profile, you can follow the steps mentioned in the link.

http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

 

 Hope this information helped!

 Thanks and regards,

 Fouzan – Microsoft support.

 Visit our Microsoft Answers Feedback Forum 

 http://social.answers.microsoft.com/Forums/en-%20US/answersfeedback/threads and let 

 us know what you think.

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Views: 65,485 Last updated: June 20, 2018 Applies to: