At startup, all i see is the background but no icons, gadgets or start button after installing multiple Windows updates which included SP1 on windows 7 home premium.

Original title:Startup problems after recent windows 7 updates

I was once a dedicated PC user. My relatively new gateway desktop computer has the following:

  • intel core2 quad cpu q8300 @ 2.5 GHz 8 GB ram 64 bit os with windows 7 home premium.

I had NO PROBLEMS until the recent multiple windows updates (which included SP1). At startup, all i see is the background but no icons, gadgets or start button. The only way I can get online is by starting in Safe Mode with Networking. This limits my computing ability drastically. I tried recovery, but my restore points don't go far enough back in time. Please help! I am so frustrated that I am now considering buying an apple.

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Answer
Answer

Hi Fred,

 

Method 1:

 

Step 1:

a)       In normal mode, right click on the desktop > View and ensure that the following options are selected.

b)       Show desktop icons

c)       Show desktop gadgets

 

Step 2:

a)       press CTRL+ALT+DEL simultaneously

b)       Select task manager

c)       On the task manager window, click on file >new task.

d)       In the new task box, type in explorer.exe

e)       Click OK


Check to see if Explorer starts up

 

Method 2:  From safe mode\safe mode with networking, put the computer in clean boot and then check to see if the issue persists

Follow Step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If everything works fine after a clean boot, you can infer that some third party services are causing the problem.

Proceed with the remaining steps to pin-point out the third party service.
After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.


Important:
- Remember to put the computer back to normal startup follow step 7 in the link.

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Question Info


Last updated April 23, 2020 Views 2,409 Applies to: