files saved to desktop are not thumnailed using the proper program icon, how do i get those saved with the proper icon?__

files saved to desktop are not thumnailed using the proper program icon, how do i get those saved with the proper icon?
 

Question Info


Last updated February 27, 2018 Views 520 Applies to:
Answer

Hi brian grteem,

1.      How long have you been experiencing this problem?

2.      Have you recently installed or uninstalled any software or hardware?

3.      Are you experiencing this with a particular program or with all the programs saved on the desktop?

I would suggest you to rebuild the icon cache and check if the issue is resolved.

Rebuilding the Icon Cache Database.

1. Close all folder windows that are currently open.

2. Launch Task Manager using the CTRL+SHIFT+ESC key sequence, or by running taskmgr.exe.

3. In the Process tab, right-click on the Explorer.exe process and select End Process.

4. Click the End process button when asked for confirmation.

5. From the File menu of Task Manager, select New Task (Run…)

6. Type CMD.EXE, and click OK

7. In the Command Prompt window, type the commands one by one and press ENTER after each command:

CD /d %userprofile%\AppData\Local

DEL IconCache.db /a

EXIT

8. In Task Manager, click File, select New Task (Run…)

9. Type EXPLORER.EXE, and click OK.

I would also suggest you to create a new user account and check if the issue persist.

 

For further information, visit the below mentioned link:

http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

If the issue is solved in new user account, you may have corrupted profile.

Below is the link  to troulbleshoot a corrupted profile, you can follow the steps mentioned in the link.

http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

 

 Thanks and regards,

 Fouzan – Microsoft support.

 Visit our Microsoft Answers Feedback Forum 

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