How do I correct the error of "LED HOTKEY KEYBOARD HPID09, Cannot create system shell notification icon"

I get the error on bootup of windows after password has been entered.

Question Info

Last updated February 27, 2018 Views 1,428 Applies to:

Hi navla locke,

• Since when are you facing this issue?

Are you using any LED hot key application?

Step 1

If you are not using any LED hot key application, then try the following method’s below to remove any LED hot key application present on your computer.

Step 2: Clean boot

I’d suggest you to perform Clean boot, using which you can disable startup programs and services that run when computer starts. After disabling all startup programs and services using clean boot, check if the issue persists.

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the above KB article to narrow down the exact source:

Also, after resolving the issue, see the section on how to return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual.

Hope this information is helpful.

Praseetha K
Microsoft Answers Support Engineer
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