Dual monitors not working with labtop screen and second monitor

I use dual montiors at work with my laptop using a docking station (2 free standing monitors); no problem with this at work. At home, I have 1 monitor and use my laptop screen as the 2nd monitor. It works, but then stops working whenever I shutdown my computer (the laptop screen is blank when I restart my computer). I was able to get it working again once by plugging in the monitor while the laptop was working. Now, I can't even get my laptop screen to work. I'm using a Dell E6400. Thanks.

Question Info

Last updated March 15, 2018 Views 1,215 Applies to:

Hi Riles1190,

Thank you for visiting Microsoft Answers.


·         Do you remember making any changes on the laptop recently?

·         What exactly happens when you boot the laptop?


If you are able to boot the laptop, try to update the display adapter driver and reset the dual monitor setting and check if that helps.

 Update drivers: recommended links




Work and play better with multiple monitors



If not, till what point the laptop boots and if you get any error message please post back the exact error message.


Hope the information helps. Please post back and let us know.

Debleena S.

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