I have been trying to update my windows 7 64 bit machine to windows 10 for about a week and a half. By that I mean for hours and hours every day.
I first tried it through the "Get windows 10 now" symbol on the update tray. It stopped for a full day at 32% total, 6% features and drivers, and never rebooted, so I did that manually, it restored, and I got no error message. I tried this again a couple of times, after checking that drivers and windows update was all updated(through windows update and Lenovo system update), but same result every time.
I then started trying to fix this based on different solution on the forums here:
- Disable/uninstall antivirus program
- Performed a clean boot
- Disable LAN (Local Area Network), Bluetooth, Wi-Fi
- Disconnected my external hard drive and all USB devices
- Unninstalled (and later reinstalled...) .NET Framework 4.5.2
- Updated windows update
- Reset windows update with fixIt and manuall(that's a long list of dll files to input manually...) (https://support.microsoft.com/en-us/kb/971058).
- Edited entries in regedit according to many forum entries
- Used the windows update readiness tool and debugged the errors found there: (https://support.microsoft.com/en-us/kb/947821)- Used the windows update troubleshooter(is this the same as update readiness tool?) - No errors showing here now, in clean boot mode)
- Downloaded media creation tool and tried burning a DVD with windows 10 and install from there
- Only keep settings and files, not apps while updating
- Clean install, not keeping anything(here it stops at 40%, 25% drivers and features)
- Tried telling it not to download updates when installing
- I once got it to install!!! But it lacked all drivers etc when starting windows 10. I ran windows update, but after that the computer couldn't restart, and I could not roll it back, so restored the system using a recovery disc. Have now spent 2-3 days getting every update and everything fixed again, but it's still stopping.
It just seems impossible for me to get this working. I am the CEO of a IT consultancy firm, I have updated several other computers, I have a masters degree in computer science and engineering. this should be that hard, but it's kinda become a thing I just have to be able to fix...
I did read somewhere that there was a new update tool for windows 8.1 fixing the 32/6 % issue. Is this the case? Will this come for 7 as well? Why can't I do a clean install of windows 10? I have also run diagnostic tools on the computer, and it's nothing wrong with it or it's components. Is it a way for me to get a windows tech person to remotely log on to this computer and fix it?