I made the mistake of letting my 15 year-old nephew use my computer during a visit this weekend and he, thinking he was doing me a favor, decided to "get rid" of that Windows 10 Upgrade icon in my system tray. Apparently a friend of his told him how to get rid of it on his laptop because he said it was malware, and he decided to do the same on my PC. The way he told me he went about doing it was that he first deleted the KB3035583 Windows update, then hid it to prevent further update notifications. Then he went to C:\Windows\System32 and deleted the \GWX folder. Next, and this is the stumper, he said he went into the registry and removed a key that referred to gwx.exe. - Needless to say I was appalled he would take such liberty with my computer without asking first, but lesson learned... - Luckily whatever he did to the registry didn't hurt anything as the PC boots up and shuts down fine, with everything working the way it should.
Now can anybody help me fix this? - I really do want to reserve my copy of Windows 10, and that's how I found out about this issue, as I was going to reserve it today after trying it out over the weekend on a virtual machine at a buddy's house.
Here's what I've tried:
* Unhiding the KB3035583 update, which within a few minutes downloaded and a Windows Update icon showed in my system tray. So I tried to run the update several times and it kept failing each time.
* Ran the Windows Update Repair Utility from Microsoft, it found no issues.
* Ran a .cmd file I found in another thread that is supposed to help called "Windows10Upgrade.cmd" - no help.
* Ran another .cmd file, also from another thread called "ReserveWin10.cmd" - also no help.
First person to come up with the solution gets a big ATTA'BOY! (And a good old fashioned thank you!)
Oh, and PS, before anybody asks; yes, I'm Genuine Windows 7 OEM in a purchased HP computer, upgraded to SP1. (Wouldn't have received the GWX stuff otherwise...)
EDIT: My nephew just told me he thinks this was the registry key he deleted: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\GWX -- I looked, and this key is not present.