Get windows 10 window is blank

I got the "Get Windows 10" icon on my system tray but when I click on it another window opens which is blank. I have tried restarting my laptop several times, disabled my antivirus, tried monitoring the processes on the task manager but can't seem to figure out this issue. Can I please get some assistance in this. 
 
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Last updated July 16, 2018 Views 20,568 Applies to:
Answer

This is going to sound crazy but I fixed the problem on total accident.

Today I was installing a new version Autodesk Autocad 2016 and I was having an issue where the activating license was coming up blank. So I checked solutions online and found one that worked which was to use a McAfee uninstaller to removing anything that was left behind if you have previously used it.

So I ran the uninstaller, restarted my computer and lo and behold autocad 2016 works. I then opened up skype to talk to my friends and I noticed skype's home page was now working when it had not been before I ran the uninstaller, I then decided to check the windows 10 button again and now it works, its no longer a blank screen.

So, I don't know if this will work for everyone but try using the McAfee uninstaller found on herehttp://support.esri.com/cn/knowledgebase/techarticles/detail/41057 just ingore the text and run the uninstaller and hopefully it works for everyone too.

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