Get windows 10 window is blank

I got the "Get Windows 10" icon on my system tray but when I click on it another window opens which is blank. I have tried restarting my laptop several times, disabled my antivirus, tried monitoring the processes on the task manager but can't seem to figure out this issue. Can I please get some assistance in this. 

Question Info

Last updated October 25, 2018 Views 20,664 Applies to:

This is going to sound crazy but I fixed the problem on total accident.

Today I was installing a new version Autodesk Autocad 2016 and I was having an issue where the activating license was coming up blank. So I checked solutions online and found one that worked which was to use a McAfee uninstaller to removing anything that was left behind if you have previously used it.

So I ran the uninstaller, restarted my computer and lo and behold autocad 2016 works. I then opened up skype to talk to my friends and I noticed skype's home page was now working when it had not been before I ran the uninstaller, I then decided to check the windows 10 button again and now it works, its no longer a blank screen.

So, I don't know if this will work for everyone but try using the McAfee uninstaller found on here just ingore the text and run the uninstaller and hopefully it works for everyone too.

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