Intel(R) 915GM/GMS,910GML Express Chipset driver not supported.

Original Title: Graphic Card not supported?

Hi everyone,

I'm currently using a old laptop having Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family , and I installed Windows 7 Ultimate without any issues.

Get Windows 10 app used to show that it wasn't fully compatible till 5th June but on the 6th June I found that check your PC says its a critical issue and Windows 10 can't be installed. I hope that my laptop would be able to run Window 10.

Device Key: PCI\VEN_8086&DEV_2792&SUBSYS_12DA10CF&REV_04

 

Question Info


Last updated November 20, 2019 Views 22,742 Applies to:

Hi,

Thank you for contacting Microsoft Community.

I suggest you to refer the suggestions by Barb Bowman on June 4, 2015 and check if it helps.

http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/is-my-graphics-display-or-bluetooth-device/8583e674-b5bd-4f87-ba46-8944c03a5f85 

Additionally you may also refer the section The Reservation App indicates I have incompatible hardware (ie. CPU, Video Card, Printer) and/or software, what should I do? in the following Wiki article created by Andre Da Costa.

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/frequently-asked-questions-windows-10/5c0b9368-a9e8-4238-b1e4-45f4b7ed2fb9

Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

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Tried running the Microsoft Compatibility Appraiser but it still shows last run on 6/6/2015

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That hardware is not compatible with Windows 8, Windows 8.1 or Windows 10 and is at least a decade old!!!

In Windows 7 it was technically also incompatible but installation of the Windows Vista driver (a Windows XP modified driver by HP) made it work.

Time for new hardware.

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Nothing wrong with old hardware!  I have four Eee PC's which all have the Intel 915GM - and they were produced in 2008 and 2009 so 915gm was still being used only 6 or 7 years ago.  I successfully upgraded one of them to Windows 7 (it had run XP previously) on a larger ssd drive - it installed like  dream and Windows downloaded all the necessary drivers - the only one missing was the ACPI driver and that was available elsewhere.

Anyway my Eee PC has had the same compatibility message as yours about 915gm.  I haven't tried to upgrade to Windows 10 but I had read of someone upgrading an Asus 1000H to Windows 10 successfully and that also has 915GM.  Our other netbook - much more modern does not have any incompatibilities highlighted but the upgrade to Windows 10 was unsuccessful as there is no graphics driver for it.  Intel only made it to run with Windows 7 and nothing else (this is a more modern Cedarview processor only about 3 years old).

So age isn't necessarily the issue.  If you want to try upgrading it I would do the following,  Make  back up of all your personal files - eg documents, music, videos, photos, downloads - on a portable hard drive or large usb sticks.   Make sure you have made recovery discs (via Windows 7 backup and restore) and a system image (also made via Windows 7 back up and restore - you'll need a portable hard drive to make the image).  Ideally you also need Manufacturer recovery discs or a Windows 7 disc with product code for a clean install (in case the system image won't restore for some reason).  Only then would I try upgrading to Windows 10.  Intel have not made an upgraded driver for 915GM for Windows 10.  There may be one available somewhere if you google 915gm - Windows 10, that other people have found.

If you don't fancy manually installing a driver, I wouldn't bother trying to upgrade - Windows 7 is supported for another few years and I prefer it in many ways.

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Ps - Have a look at this - Windows 10 supports the graphics apparently - but make sure you do lots of backups before trying.

http://liliputing.com/2014/10/windows-10-adds-support-1024-x-600-pixel-displays.html

On the other hand - the Windows 10 forum reckons it can't be done - no graphics driver.  So it sounds like either you would need to find a driver someone has modded (a long shot), replace the graphics card maybe or just stick with Windows 7.  It might be that the lillupting guy installed it but didn't try to run video on it.

http://www.tenforums.com/graphic-cards/18825-how-install-old-drivers-windows-10-a.html

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Ps - Have a look at this - Windows 10 supports the graphics apparently - but make sure you do lots of backups before trying.

http://liliputing.com/2014/10/windows-10-adds-support-1024-x-600-pixel-displays.html

On the other hand - the Windows 10 forum reckons it can't be done - no graphics driver.  So it sounds like either you would need to find a driver someone has modded (a long shot), replace the graphics card maybe or just stick with Windows 7.  It might be that the lillupting guy installed it but didn't try to run video on it.

http://www.tenforums.com/graphic-cards/18825-how-install-old-drivers-windows-10-a.html

I just thought I'd relate my similar experience with my older model HP Compaq running Intel 910/915GM Graphics Driver for Windows 7.  I too was given a failing grade for the Win 10 upgrade on this particular laptop.  What changed was I needed to reinstall Windows 7 because of a file system corruption issue.  I inadvertently messed up the installation of the Video Drivers and before I had a chance to correct the error the Windows 10 compatibility software gave the laptop a passing grade.  

I ran the upgrade using the Microsoft Basic Display Adapter in place of the Intel drivers and everything has checked out fine so far.  As a matter of fact I only realized I couldn't install the Intel Windows 7 drivers after the fact which was how I came to view these particular posts. 

Hope this helps. 

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That hardware is not compatible with Windows 8, Windows 8.1 or Windows 10 and is at least a decade old!!!

In Windows 7 it was technically also incompatible but installation of the Windows Vista driver (a Windows XP modified driver by HP) made it work.

Time for new hardware.

Fine, I accept that my laptop is obsolete, and could give two sh*ts about Windows 10 anyway.  Why is there no option to get rid of the upgrade nag?

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The Hardware was still being used much later than a decade ago.  Our Son's Fizzbook Spin was manufactured in 2009.  We bought it new in 2014.  I believe it has been used in some newer Asus netbooks as well.

This post tells you which Windows updates to uninstall to remove the Windows 10 Icon.  Then set Windows updates to 'notify me before downloading' or whatever it says (rather than automatic) and when they reappear under 'recommended updates' - hide them.  Always check Recommended updates and find out what they are before installing any, but if you do accidentally install one that brings the Windows 10 icon again, remove it again from that list.  Worked for me.

http://www.sevenforums.com/windows-updates-activation/367377-how-remove-windows-10-upgrade-updates-windows-7-8-a.html

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Just FYI, Linux Mint18 supports this chipset out-of-box, no hackery or questionable modifications, at full resolution (1920x1080 in my particular setup).  Really don't understand what Microsoft's major malfunction is, where a supposedly-professional, commercial "operating system" like MSWindows can't manage to do the same thing.  Perhaps tehy could see if there's a way to steal the code from someplace (we already know they're good at that).

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