• July 17, 2017
    Announcement: New site design for Microsoft Community

    In July, Microsoft will roll out the first of ongoing site improvements aimed to modernize Microsoft Community and help customers get the most out of their community experience.

    • During the roll out period, you may see the old or new site design depending on your location

    • We expect the roll out to finish by 31 July

    Note: Past private message conversations will not move to the new site design. Please save any private messages you would like to keep.

     Learn more about the upcoming site improvements in this thread.

    Thank you for being part of Microsoft Community!

Applies to

Windows Store Problems

Maïche Amine asked on

Hello Everyone,

My Windows 10 store started to download some apps updates. When the download completed the installation process won't complete and it shows me the error code "0x87AF000B". I tried resetting the store by using the run command "WSreset". I tried logging out then in to the store but nothing worked. The store troubleshooting tool doesn't find any errors and neither does the windows update troubleshooting tool. I also can't install any new apps since the problem started. What should I do ?


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