Windows 10 Microsoft Store crashes on startup

(I've literally spent the last 2 hours trying to fix this and I've finally decided to post)

Ok so here's the deal, every time I boot up Microsoft Store it loads up the apps right? Then crashes 3 seconds later.

EVERY TIME

Done wsreset

That one powershell command (broke my wifi)

clearing the cache

Everything!

Anyone know how to fix this?

Forgot to mention, this is all just to play Minecraft: Windows 10 edition, any way i can play that without this broken Microsoft store? (its on my Microsoft account)

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Reply In reply to deleted message
It was working, then froze, and now it's doing the same thing, loading the home page and then closing afterwards

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Reply In reply to deleted message
Tried again, still not working, is there a way I can play Minecraft: Windows 10 Edition without the Microsoft Store?

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Hi SMSH_Bread

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Hi,

I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.
Follow these in order:
1. Try Wsreset: First see if Windows Store Reset works. This should Reset Windows 10 Store cache and if there is a problem with cache, this would clear it.
a. Open Run dialog box(Win+R)
b. Type in wsreset and Press Enter

2. The next step if Wsreset doesn't help is to Reset the Store app. To do this, follow the steps:
a. Open Run Dialog box( Windows+R key)
b. Type in ms-settings:appsfeatures and Press Enter(Alternatively, Start>Settings>Apps and features)
c. Locate Microsoft Store
d. Click Advanced Options
e. Locate and click Reset Button

3. Reset Windows Update components: Resetting Windows update components might also help. Here is an article on how to do that.

a. https://www.yourwindowsguide.com/2015/12/reset-...
4. Check for necessary services: Windows Store is dependent on some Services. Please check if the services are running and Automatic as given below.

a. Right-click Start>Run and Type in Services.msc to open Services.
b. Make sure the status of the following services is Automatic and running
i. Windows License Manager
ii. Background Intelligence Transfer service
iii. Cryptographic Services
iv. Windows Update
v. Windows Store

c. If something is not as intended, you can try Restoring default services
https://www.dropbox.com/s/vw3g7llzu6niode/Resto...

5. Repair install: The last Restort is a reinstallation of Windows. You can do a repair install, which keeps everything including your apps and files.
a. https://www.yourwindowsguide.com/2016/06/how-to...

Originally written at https://www.yourwindowsguide.com/2018/08/resolv...

Disclaimer: The content is written from a Microsoft MVP, so it is safe.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Last updated January 14, 2024 Views 14,016 Applies to: