(win10) "This app can't open: Check the Windows Store for more info about..." but Windows Store crashes when I try to open it

Hi,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

Please follow the below steps to troubleshoot with the issue:

Method 1: Perform a sfc scan on the computer to check if there are any corruptions on the computer. Please follow the below link to perform a sfc scan on the computer.

https://support.microsoft.com/en-us/kb/929833

Method 2: Try to perform a DISM commands on the computer. Please follow the below link to know how to perform DISM in Windows.

https://support.microsoft.com/en-us/kb/947821  

Method 3:Run Power shell Command

1. Open the Task manager.  Here’s a tip:  Press CTRL+Shift+ESC.
2. Click File > Run New Task
3. Make sure you have a check mark beside “Create this task with administrative privileges”
4. Type Powershell

Type the following in the Powershell prompt:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

1. Wait for PowerShell to execute and complete the command. Ignore the few errors (in red color) that may pop up.
2. When it finishes, try hitting Start and hopefully it’ll start working.

Please reply with the results. I will be glad to help you further.

Thank you.

Hi,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

Please follow the below steps to troubleshoot with the issue:

Method 1: Perform a sfc scan on the computer to check if there are any corruptions on the computer. Please follow the below link to perform a sfc scan on the computer.

https://support.microsoft.com/en-us/kb/929833

Method 2: Try to perform a DISM commands on the computer. Please follow the below link to know how to perform DISM in Windows.

https://support.microsoft.com/en-us/kb/947821  

Method 3:Run Power shell Command

1. Open the Task manager.  Here’s a tip:  Press CTRL+Shift+ESC.
2. Click File > Run New Task
3. Make sure you have a check mark beside “Create this task with administrative privileges”
4. Type Powershell

Type the following in the Powershell prompt:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

1. Wait for PowerShell to execute and complete the command. Ignore the few errors (in red color) that may pop up.
2. When it finishes, try hitting Start and hopefully it’ll start working.

Please reply with the results. I will be glad to help you further.

Thank you.

Hi, Thank you for your reply. I have tried all 3 of your suggestions without success.

Method 1: Perform a sfc scan on the computer to check if there are any corruptions on the computer. Please follow the below link to perform a sfc scan on the computer. Results;

No errors found

Method 2: Try to perform a DISM commands on the computer. Please follow the below link to know how to perform DISM in Windows. Completed but did not fix the problem. Results;

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.10240.16384

Image Version: 10.0.10240.16384

[==========================100.0%==========================]
The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>

Method 3:Run Power shell Command - At first this looked promising, ps appeared to be making some repairs but had no apparent affect after completion. Windows store and other apps still crash or don't open. Below I have printed the results;

PS C:\WINDOWS\system32> Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.Ins
tallLocation)\AppXManifest.xml"}
Add-AppxPackage : Cannot find path 'C:\AppXManifest.xml' because it does not exist.
At line:1 char:38
+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\AppXManifest.xml:String) [Add-AppxPackage], ItemNotFoundException
    + FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

I had this same problem after the update. It wouldn't open Explorer, Search and I couldn't even do a restore. I tried Method 1 and 2 with no luck. Method 3 seems to have fixed everything. 

I wish I was that lucky :-( I've googled for hours tried every fix, idea and workaround available and it's still broken. What's so important with the update that Microsoft can't temporarily rollback?

Ps. Can you open a .jpeg with the photo app @Ruth Buruga?

still doesn't work

I am having the same issue tried all 3 methods and no luck.

PLEASE HELP!!!