Why "Zemana Antimalware" Treat An App As Malware, Downloaded From "Microsoft Store"

Hi BINOYGHOSH

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Anything downloaded from the Microsoft Store should already be vetted.

The Antivirus might just be over-paranoid. What you should do is add the application to your exception. Its a reality sometimes security software, even Windows 10's own built in Windows Defender sometimes makes false positives.

Hi BINOYGHOSH

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Anything downloaded from the Microsoft Store should already be vetted.

The Antivirus might just be over-paranoid. What you should do is add the application to your exception. Its a reality sometimes security software, even Windows 10's own built in Windows Defender sometimes makes false positives. 

Hello Sir,

             Thanks for the reply. How could I add an exception for this program? Because I can't open "WindowsApps" folder. Please help.

Click on the file in the Quarantine then click 'Restore'.

Click on the file in the Quarantine then click 'Restore'.

It's not working. Nothing happens. I tried.

I am going to recommend you remove that Antivirus and use the built in one instead.

Windows Defender has come a long way from the days of Microsoft Security Essentials.

It includes a decent Antivirus scanner thats more robust and uses heuristics and the cloud to detect and remove malicious code.

There is also a built in offline scanner you can use to scan Windows outside of the installation.

Windows Defender also includes a Firewall, Network Security and protections again newer types of attacks such as Ransomware.

So, its pretty robust, especially when combined with other security features such as Windows Smart Screen Filter. I think when used with a Standard User Account, some common sense - don't just download software from suspicious websites or open strange emails with attachments.

Also, keep a regular backup of your computer, system restore points; you really can't go wrong.

You can also supplement it with third party solutions such as the ESET Sysrescue offline scanner and Malwarebytes.

https://www.groovypost.com/howto/clean-virus-in...

Information in the above link is sourced from a trusted Microsoft MVP blog.

I am going to recommend you remove that Antivirus and use the built in one instead.

Windows Defender has come a long way from the days of Microsoft Security Essentials.

It includes a decent Antivirus scanner thats more robust and uses heuristics and the cloud to detect and remove malicious code.

There is also a built in offline scanner you can use to scan Windows outside of the installation.

Windows Defender also includes a Firewall, Network Security and protections again newer types of attacks such as Ransomware.

So, its pretty robust, especially when combined with other security features such as Windows Smart Screen Filter. I think when used with a Standard User Account, some common sense - don't just download software from suspicious websites or open strange emails with attachments.

Also, keep a regular backup of your computer, system restore points; you really can't go wrong.

You can also supplement it with third party solutions such as the ESET Sysrescue offline scanner and Malwarebytes.

https://www.groovypost.com/howto/clean-virus-in...

Information in the above link is sourced from a trusted Microsoft MVP blog.

Hello sir, I got this application's free premium license from 'sharewareonsale.com' officially. It is not a pirated application. Thanks for your valuable reply. Following your suggestions. :-)

I am not saying it is, but its likely not going to be permanent. I would also try uninstall it temporarily and see if your app that you downloaded from the Store works.