Removing a Corrupt Windows Store App?

So after my Windows 10 April Update Installed all my Windows Store Apps which were installed to my E:\ drive said they were offline, this probably has to do with the fact that my E:\ drive is a dynamic volume. So I decided to uninstall all of the Windows Store apps and reinstall them no big deal, well it turns out that corrupted because it wouldn't let me redownload them they would fail with different error codes and the files where still on the disk, which why I believe it fails to reinstall them. At this point, all my apps that were on my E:\ drive are not in my installed apps or in my start menu and are unable to be downloaded, however they appear when I run  Get-AppxPackage -AllUsers. So I figured they where corrupt is there a way to delete I tried deleting there folders from C:\Program Files\WindowsApps and from E:\WindowsApps with no prevail. So this what shows in PowerShell for my missing apps. Here are two of the corrupt packages.

Name                   : 1ED5AEA5.AngryBirdsBlack
Publisher              : CN=4AB36922-D117-4BD9-802F-BDDF5ED81037
Architecture           : X86
ResourceId             : 
Version                : 1.5.0.0
PackageFullName        : 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2
InstallLocation        : 
IsFramework            : False
PackageFamilyName      : 1ED5AEA5.AngryBirdsBlack_p2gbknwb5d8r2
PublisherId            : p2gbknwb5d8r2
PackageUserInformation : {S-1-5-21-159381470-1366893461-2609807697-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
IsPartiallyStaged      : False
SignatureKind          : Store
Status                 : PackageOffline, NotAvailable

Name                   : Microsoft.TheGunstringer
Publisher              : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture           : X86
ResourceId             : 
Version                : 1.2.11.3740
PackageFullName        : Microsoft.TheGunstringer_1.2.11.3740_x86__8wekyb3d8bbwe
InstallLocation        : C:\Program Files\WindowsApps\Microsoft.TheGunstringer_1.2.11.3740_x86__8wekyb3d8bbwe
IsFramework            : False
PackageFamilyName      : Microsoft.TheGunstringer_8wekyb3d8bbwe
PublisherId            : 8wekyb3d8bbwe
PackageUserInformation : {S-1-5-21-159381470-1366893461-2609807697-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
IsPartiallyStaged      : False
SignatureKind          : Store
Status                 : PackageOffline, NotAvailable

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Hey TylerJaacks,

Hopefully I can help you here. Right-click the Start button, then click on Windows PowerShell (Admin).

Copy the following, and paste by right-clicking, line-by-line:

get-appxpackage *AngryBirdsBlack* | remove-appxpackage
get-appxpackage *TheGunstringer* | remove-appxpackage

If there are any errors that put out during the process, feel free to relay them now. Otherwise, let me know how it goes. Good luck.

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No errors just doesn't do anything the entries are still there when I run Get-AppxPackage -AllUsers.

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TylerJaacks,

Thanks for trying. Maybe you should try this line-by-line with their proper package names now, since from my testing this method is spotty at best:

Remove-AppxPackage 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2
Remove-AppxPackage Microsoft.TheGunstringer_1.2.11.3740_x86__8wekyb3d8bbwe

Let me know.

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Hi Tyler. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

This is why no expert recommends installing programs or apps on any other than C drive, since they write to the registry and should remain a part of the C image until uninstalled.

What I would do is cut your losses and do a proper Clean Install which should get you past all difficulties as it has hundreds of thousands of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki...

Unplug all other drives and delete all partitions on the target hard drive to get it cleanest.

If you need to preserve drive space then move the User folders to another drive which does work well. There are other suggestions here to preserve drive space:
https://www.groovypost.com/howto/maximize-stora...
https://www.pcworld.com/article/3040404/windows...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.


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Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

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If you have not already, you can download the Microsoft Store Troubleshooter, which can fix some issues with corrupt store apps. Go to this page: https://support.microsoft.com/en-us/help/402749...

Let me know if you have any questions or if that does not help, there are more steps you can try.

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Remove-AppxPackage : Deployment failed with HRESULT: 0x80073CF1, Package was not found.
Windows cannot remove 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2 because the current user does not have that
package installed. Use Get-AppxPackage to see the list of packages installed.
NOTE: For additional information, look for [ActivityId] 9a59bd17-e59f-0006-86ab-5c9a9fe5d301 in the Event Log or use
the command line Get-AppxLog -ActivityID 9a59bd17-e59f-0006-86ab-5c9a9fe5d301
At line:1 char:1
+ Remove-AppxPackage 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (1ED5AEA5.AngryB...__p2gbknwb5d8r2:String) [Remove-AppxPackage], PSInval
   idOperationException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.RemoveAppxPackageCommand

Time                      ID           Message
----                      --           -------
5/6/2018 9:37:32 PM       603          Started deployment Remove operation on a package with main parameter: 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2 and Options: 0 and 0. See
                                       http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
5/6/2018 9:37:32 PM       10002        Creating Resiliency File
                                       C:\ProgramData\Microsoft\Windows\AppRepository\ab44751d-7366-493c-a497-bf9b02132256_S-1-5-21-159381470-1366893461-2609807697-1001_1.rslc for Remove
                                       Operation on Package 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2.
5/6/2018 9:37:32 PM       607          Deployment Remove operation on package 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2 has been de-queued and is running for user SID
                                       S-1-5-21-159381470-1366893461-2609807697-1001.
5/6/2018 9:37:32 PM       702          Windows cannot remove 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2 because the current user does not have that package installed. Use
                                       Get-AppxPackage to see the list of packages installed.
5/6/2018 9:37:32 PM       605          The last successful state reached was BundleProcessed. Failure occurred before reaching the next state Indexed. hr: 0x80073CF1
5/6/2018 9:37:32 PM       401          Deployment Remove operation with target volume E: on Package 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2 from:   failed with error 0x80073CF1. See
                                       http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
5/6/2018 9:37:32 PM       404          AppX Deployment operation failed for package 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2 with error 0x80073CF1. The specific error text for this
                                       failure is: Windows cannot remove 1ED5AEA5.AngryBirdsBlack_1.5.0.0_x86__p2gbknwb5d8r2 because the current user does not have that package installed. Use
                                       Get-AppxPackage to see the list of packages installed.
5/6/2018 9:37:32 PM       471          error 0x5: Deleting file \\?\C:\Program
                                       Files\WindowsApps\Deleted\Microsoft.Windows.Photos_2018.18022.15810.1000_x64__8wekyb3d8bbwe9d88261b-1b3c-4a31-bafd-cf4edcd061ca\clrcompression.dll failed.
5/6/2018 9:37:32 PM       471          error 0x5: Deleting file \\?\C:\Program
                                       Files\WindowsApps\Deleted\Microsoft.Windows.Photos_2018.18022.15810.1000_x64__8wekyb3d8bbwe9d88261b-1b3c-4a31-bafd-cf4edcd061ca\Microsoft.UI.Xaml.dll
                                       failed.
5/6/2018 9:37:32 PM       471          error 0x5: Deleting file \\?\C:\Program
                                       Files\WindowsApps\Deleted\Microsoft.Windows.Photos_2018.18022.15810.1000_x64__8wekyb3d8bbwe9d88261b-1b3c-4a31-bafd-cf4edcd061ca\TrackingDLLUWP.dll failed.
5/6/2018 9:37:32 PM       493          There were 2 additional files that failed to be deleted under the folder \\?\C:\Program Files\WindowsApps\Deleted.

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TylerJaacks,

Go back into your WindowsApps folder. Right-click on the package that you want to remove, then go into Properties. Go into the Security tab. Change the owner to your user name by going into Advanced, then next to Owner, click Change. Punch in your user name, then click Check Names, and click OK. Check "Replace all child object permission entries with inheritable permission entries from object" below and also Replace owner on subcontainers and objects. Delete some of the entries under Permission entries by highlighting any unnecessary ones, then hit remove for each of them -- it's okay to receive errors on some of them, leave them be.

Click OK, then get out of the Properties window and see if you can delete the packages. This worked for me just now, so if it doesn't for you, let me know so I can venture on finding another solution. Good luck.

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On my E:\WindowsApps or C:\Program Files\WindowsApps?

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TylerJaacks,

The one with the packages that you're trying to remove. Looks like I would try both if applicable.

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So the Angry Birds package is deleted in the C:\Program Files\WindowsApps\ and in the E:\WindowsApps. But it still shows up as being installed according to AppX-GetPackage.

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Last updated April 22, 2021 Views 8,447 Applies to: