Refund for Minecraft

Hi, 

  I am requesting a refund for Minecraft for Windows 10, after I done the first 4 steps, the button for refund is not appearing. Is Minecraft able to refund?

Hi,

Sorry for the inconvenience caused to you, Thank you so much for your valuable question please, I would suggest you to please see the below mentioned thread and see it if it helps. I am hopeful that your query will be resolved, If the issue persists kindly do let me know,waiting for your kind reply please. Please check the solution given by Sahil Bali

https://answers.microsoft.com/en-us/windows/for...

Please let me know, if that helps and feel free to ask back any question.

Kind Regards:
Yasir

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Hi Zhuo XuanYap,

I see that you are trying to request a refund by following the steps provided here. As stated in the support article, if you don’t see Request a return option, your purchase may not be eligible for a refund. To confirm this, I advise that you get in contact with our Microsoft Support team for possible options regarding your purchase.


Do update us on the result.

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Hi Zhuo,

If your game was purchased within the last couple weeks, you should be able to request a refund.

https://support.microsoft.com/en-us/help/10558/...

Sign into your MS account - account.microsoft.com - Payment and Billing - Order History - Find the app you want a refund for and there should be a “request a refund” option.

Hope this helps!
- C

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Last updated July 30, 2022 Views 453 Applies to: