Minecraft is missing from my microsoft account.

Around a year or so ago i had purchased minecraft java edition using my microsoft account.  I just decided to download it again and when signing into the java edition with my microsoft account i had purchased it with, it appears that i do not own it anymore.   Checking on my minecraft website and signing in i still have my microsoft account there with the same username but my copy of minecraft java edition is now gone and it prompts me to purchase it again.

Hi,

 

Thank you for writing to Microsoft Community Forums.

 

I understand that you are unable to find Minecraft in your Microsoft account to install it. I would suggest you to contact the Minecraft team by submitting a request.

 

You can also get in touch with the Microsoft Store Support team and they will assist you with the appropriate details.

 

Regards,

Nikhar Khare

Microsoft Community - Moderator

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Last updated November 12, 2023 Views 848 Applies to: