Thank you for posting the query on Microsoft Community.
We understand how you feel about the situation. We're sorry for the trouble.
I suggest you to follow the below link and check, if it helps:
Method 1: Try running the Windows Store Apps troubleshooter.
Refer these steps:
Method 2: Perform System File Check (SFC), and then check if this fixes the issue.
Follow the steps:
a. Press “Windows Key + Q” to open Charms Bar.
b. Type “cmd” without quotes in the search box.
c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.
d. Type ‘sfc /scannow’ without quotes and hit enter.
Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.
Method 3: Reset Store Cache.
a) Press the “Win Logo” + “R”
b) Type: WSReset.exe and press “Enter”.
c) Restart the computer and check.
Also, try uninstalling and reinstalling the app again.
I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.
147 people were helped by this reply
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.