How to install minecraft for windows 10

Have just bought Minecraft for Windows 10, but when I try to install nothing seems to happen. Microsoft store lists the purchase as complete but doesn't have minecraft in my library.
Hi Anthony,
I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Are you able to install from this page?
https://www.microsoft.com/en-us/p/minecraft-for...
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Hi Sumit

Have tried a few time to install from this page, 

If I use install on my devices. It comes up with a box saying it will try to install on my device, but nothing happens.

If I just click install it takes my back to purchasing page on MS Store

Anthony

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Thanks Anthony.
What are the PC/motherboard specs?

What is the current version and build reported under Windows Specifications under Settings>System>About?
Sumit

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It's a new Lenovo S340 laptop, with 10th gen Core i3.

It's windows 10 home, version 1903, installed 31/12/2019, OS build 18362.720

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Thank you. Check for updates for the Store in the Update menu in Store. Afterwards,

Follow these in order:
1. Try Wsreset: First see if Windows Store Reset works. This should Reset Windows 10 Store cache and if there is a problem with cache, this would clear it.
a. Open Run dialog box(Win+R)
b. Type in wsreset and Press Enter

2. The next step if Wsreset doesn't help is to Reset the Store app. To do this, follow the steps:
a. Open Run Dialog box( Windows+R key)
b. Type in ms-settings:appsfeatures and Press Enter(Alternatively, Start>Settings>Apps and features)
c. Locate Microsoft Store
d. Click Advanced Options
e. Locate and click Reset Button

3. Reset Windows Update components: Resetting Windows update components might also help. Here is an article on how to do that.

a. https://www.yourwindowsguide.com/2015/12/reset-...
4. Check for necessary services: Windows Store is dependent on some Services. Please check if the services are running and Automatic as given below.

a. Right-click Start>Run and Type in Services.msc to open Services.
b. Make sure the status of the following services is Automatic and running
i. Windows License Manager
ii. Background Intelligence Transfer service
iii. Cryptographic Services
iv. Windows Update
v. Windows Store

c. If something is not as intended, you can try Restoring default services
https://www.dropbox.com/s/vw3g7llzu6niode/Resto...

5. Repair install: The last Restort is a reinstallation of Windows. You can do a repair install, which keeps everything including your apps and files.
a. https://www.yourwindowsguide.com/2016/06/how-to...

Originally written at https://www.yourwindowsguide.com/2018/08/resolv...

Disclaimer: The content is written from a Microsoft MVP, so it is safe.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Hi Sumit

have done all up to 5 - I an not confident re-installing windows. 

On stage 4 - there wasn't a windows store listed.

Anthony

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I guess it would be appropriate to contact Microsoft Support as it does not appear to be a Windows issue.

https://support.microsoft.com/en-us/contactus

Type talk to an agent and choose gaming.
Please note that because it is Sunday not all options may be available.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Last updated February 23, 2024 Views 115 Applies to: