Hanging or crashing Windows Store apps

After updating to the Creators update, many of my windows store apps started crashing. I ran a Store Troubleshooter which said  "hanging or crashing apps - not fixed". Is there any solution to this? The apps crash at random times and necessarily at startup.

I ran the sfc/scannow. I also tried to use DISM which fails at 88%.

Some of my commonly used apps are: Instagram, Messenger, MSN Money, News, Saavn.

I am currently running build 16232, pre release 170624-1334. I am using the Dell Inspiron N5010.

Hope to get a reply soon....

Thanks in advance..

Moved from: Windows / Windows 10 / Performance & system failures / PC


Hi Zorin ,

Try this steps

Method 1

 Perform Clean Boot

1. Open run box press Windows button + R
 2. type MSCONFIG
 3. Under General Tab select Normal Start up
4. Go to Services Tab then check Hide all services box .
 5. click Disable all then Enable all
 6. Click Apply then  OK

7. Restart

Method 2

1. Open Elavated Command Prompt
3. wait untill it open Windows Store then restart the computer.

Method 3.

1. Uninstall all the Windows Store apps that are not working
2. Sign out your Microsoft Account on Windows Store app
3. Run WSRESET on Elavated Command Prompt
4. Re Download all the apps , Enter your Microsoft Account when it ask.
5. then check if all the apps are still not working .

Method 4 (Updated by Moderator):

1. Search for Windows PowerShell using Cortana or Windows Search.

2. From results, right click on Windows PowerShell and select Run as administrator.

3. Then type following command and press Enter key:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Let the command complete.

4. Close Windows PowerShell and see if the issue is resolved now.

Method 5 

You can also try to create a new user account

1.Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)

2.Tap or click Accounts, and then tap or click Other accounts.
3.Tap or click Add an account, and then tap or click Sign in without a Microsoft account (not recommended).
4.Tap or click Local account.
5.Enter a user name for the new account.
6.If you want this person to sign in with a password, enter and verify the password, add a password hint, and then tap or click Next.

If your PC is on a domain, depending on the domain's security settings, you might be able to skip this step and tap or click Next, if you prefer.

7.Tap or click Finish.
8. Login using the new user account then redownload all the apps.

Method 6.

Perform In Place upgrade
1. Download Windows 10 ISO file on this link https://www.microsoft.com/en-us/software-download
2. Run the Media Creation Tool then follow the set up
3. Save the Windows 10 ISO file on your desktop
4: Right Click on the file then Choose Open With Windows Explorer
5: Follow the set up.
6: Wait untill it goes to your login screen or Desktop screen.

Please let me know if this helps



Note: Microsoft has updated this reply with more information in interest of users facing this issue.


18 people found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated February 14, 2021 Views 45,808 Applies to: