ERROR CODE 0x800706D9 WHEN I TRY INSTALL APPS FROM MICROSOFT STORE

Please try these options one by one and check after each option

1. Run Windows App Troubleshooter
Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

2. Reset Windows Store through Command Prompt
Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

3. Re-register All Store apps
Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powrshell to paste ? Enter > Restart your computer
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

4. Uninstall & Reinstall Store
Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

Start by running the Windows Store Apps troubleshooter.

Open Start > Settings > Update & security > Troubleshoot
Scroll down to the bottom
Click Windows Store Apps

Click Run the troubleshooter

When complete try opening the Store again.

Also check if the Store works in another user account.

Press Windows key + R
Type: wsreset.exe
Hit Enter

Do this a couple times then try launching the Store again.

Your Antivirus might be interfering with the Store, try disabling it 'temporarily' to see if it launches.

Check Windows Update and install the latest updates. Sometimes Microsoft releases infrastructure fixes for the Store through Windows Update.

You can also try resetting the store app using the following instructions:

https://www.groovypost.com/howto/reset-windows-...

Reinstall the Store:
Press Windows key + X
Click Windows PowerShell (Admin)
At the command prompt, type the following then hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

If that does not work, try resetting the software distribution folder:
Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.


1. Open Start, type: CMD
Right click CMD
Click Run as administrator

Type each of the following then hit Enter

taskkill /F /FI "SERVICES eq wuauserv" (do this multiple times)
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
rmdir C:\Windows\SoftwareDistribution\DataStore
rmdir C:\Windows\SoftwareDistribution\Download

If that does not work...

1. Open Start, type: CMD
Right click CMD
Click Run as administrator

Type each of the following then hit Enter

Run these codes:
Net Stop bits
Net Stop wuauserv
Net Stop appidsvc
Net Stop cryptsvc
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
Ren %systemroot%\system32\catroot2 catroot2.bak
Net Start bits
Net Start wuauserv
Net Start appidsvc
Net Start cryptsvc
After running these commands, check if your issue is fixed.


When complete, hit Enter, then restart, then try updating again.

I tried all that things but is still not working

I tried all that things but is still not working

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Could you confirm if this also happens in the default Administrator account?

Open Start
Type: cmd
Right click CMD
Click Run as administrator

At the command prompt, type:
net user administrator/active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

Try launching the Store again.

Please try these options one by one and check after each option

1. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Type troubleshoot in Windows Start Search box > Click Troubleshoot > Click Windows update > Troubleshoot
Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

Let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

2. Create a New User Account and login with this new User Account to rule out corruption in user profile
https://support.microsoft.com/en-us/help/402692...

3. Check your Antivirus
Update your AV to the latest
Temporarily uninstall / disable AV

4. Run SFC and DISM to check and repair Windows files
https://answers.microsoft.com/en-us/windows/for...

5. Check the date and time as well as Timezone of your computer

I just tried anything and it is not working can u come in my pc with TeamViewer or AnyDesk to solve my problem

I just tried anything and it is not working can u come in my pc with TeamViewer or AnyDesk to solve my problem

We are not allowed to connect to computers remotely as policy.

I recommend you try a repair upgrade as another option:

http://answers.microsoft.com/en-us/insider/wiki...

I am not allowed to take remove control of your computer. Only Microsoft authorized support folks are authorized. What I would recommend that you should contact Microsoft Support for this. Ask them to raise a technical support ticket for this.

Use below options to reach out to Microsoft Support. The best route, in my opinion, is Chat Support.

A. Chat - You may try chatting with MS Support to resolve this issue
https://partner.support.services.microsoft.com/...

B. Phone - You can talk to support by picking up appropriate country
https://support.microsoft.com/en-us/help/13948/...