Error code 0x80070422 while downloading Viber from Windows Store on Windows 10 desktop

Hello Piansa,

Thank you for contacting Microsoft Community.

We understand the inconvenience you have experienced.

1. How about downloading other apps?
2. Did you make any recent changes to your computer?
3. Is your computer installed with any third party Antivirus or Online security software?
4. Is your device up to date with Windows 10 version and Updates? Press Windows logo key + R to open run command, type Winver and hit Enter key. Now check the version and build.

Press Windows Key + R to open run command. Type ms-settings: and hit Enter key. If it brings Settings out, then navigate to Update & Security/> Windows Update and check for any available updates. If you want to confirm that any windows Update caused this issue, then on Windows Update window click Advanced options /> View your update history, there you can find all installed updates along with the date of installation. Now see and let us know if any windows update installed on particular point of time when the problem started.

If you receive Windows Update error 80070422 while downloading updates or apps, you might need to change the Windows Update service settings, and then restart the service.

Before doing that, ensure that your laptop Time, Date and Region settings are set accordingly. Go to Start /> Settings /> Time & Language and check the same. If your PC is installed with any third party Antivirus Software or Online Security Software, then ensure that they shouldn't be causing any issues to Windows Updates. If in case problem still persist, then try the below troubleshooting steps to see if they fix the issue.

Method 1:

Try to run the Windows update troubleshooter and see if it fix the issue:

* Press Windows Key then type ‘troubleshoot’ and select the same from the list.

* Select “View all” on the left panel and run “Windows update” troubleshooter from the list

* Click Advanced, ensure to check Apply repairs automatically and also select Run as administrator

* Click Next and follow the on-screen instructions to complete the troubleshooting.

Once done, check if it allows you install Windows Updates without any errors. 

If that doesn't work, try the following steps. To change or restart the Windows Update service

Method 2:

In case problem is appearing due to System files, then try to execute below troubleshooting steps. They will fix any infected or corrupted system files, if they causing any issues.

Step 1: Use System File Checker to repair damaged Windows files

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:

1. Press Windows logo key + X, select Command Prompt(Admin).
2. Run the "sfc /scannow" command by copy/pasting it into the Command prompt(Admin) and hit Enter key.
3. Once it complete, try to install updates again to see if they work correctly

For more information about the System File Checker tool, see Use the System File Checker tool to repair missing or corrupted system files.

Step 2: Run the DISM tool

If the problem continues, use the Deployment Image Servicing and Management (DISM) tool to fix Windows Update corruption errors. To do this, follow these steps:

1. Press Windows logo key + X, select Command Prompt(Admin).
2. Run the "DISM.exe /Online /Cleanup-image /Restorehealth" command by copy/pasting it into the Command prompt(Admin) and hit Enter key
3. Once it complete, try to install updates again to see if they work correctly.

Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions. However, if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command instead:

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess

Note: Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows, reference Repair a Windows Image.

To learn more about this tool, see Fix Windows corruption errors by using the DISM or System Update Readiness tool.

Keep posted how it went.