Can't Download Apps in Microsoft store

I can't download ANY apps in the MS Store. I've researched this, and tried multiple solutions posted here and elsewhere. I've run wsreset, reset the manifest (whatever that was), run the troubleshooter, rebooted the PC, tried to stop and restart the update service (wouldn't let me). No matter what I try, the apps sitting in download will not began to actually start to download.

From my research, many other users are having smilar problems. Is this just an unfixable issue?

Hi A,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

A repair install is the last resort to fix the issue.
Follow these in order, skip those which tried.

1. Try Wsreset: First see if Windows Store Reset works. This should Reset Windows 10 Store cache and if there is a problem with cache, this would clear it.
a. Open Run dialog box(Win+R)
b. Type in wsreset and Press Enter

2. The next step if Wsreset doesn't help is to Reset the Store app. To do this, follow the steps:
a. Open Run Dialog box( Windows+R key)
b. Type in ms-settings:appsfeatures and Press Enter(Alternatively, Start>Settings>Apps and features)
c. Locate Microsoft Store
d. Click Advanced Options
e. Locate and click Reset Button

3. Reset Windows Update components: Resetting Windows update components might also help. Here is an article on how to do that.

a. https://www.yourwindowsguide.com/2015/12/reset-...
4. Check for necessary services: Windows Store is dependent on some Services. Please check if the services are running and Automatic as given below.

a. Right-click Start>Run and Type in Services.msc to open Services.
b. Make sure the status of the following services is Automatic and running
i. Windows License Manager
ii. Background Intelligence Transfer service
iii. Cryptographic Services
iv. Windows Update
v. Windows Store

c. If something is not as intended, you can try Restoring default services
https://www.dropbox.com/s/vw3g7llzu6niode/Resto...

5. Repair install: The last Restort is a reinstallation of Windows. You can do a repair install, which keeps everything including your apps and files.
a. https://www.yourwindowsguide.com/2016/06/how-to...

Originally written at https://www.yourwindowsguide.com/2018/08/resolv...

Disclaimer: The content is written from a Microsoft MVP, so it is safe.
Sumit
Available 6 PM - 8 AM PST

It is always good to include your PC Specs, make and model in the question

Never Call the Phone numbers received in Emails from the Microsoft Community

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Resolved. I cleaned the Windows Update temporary cache folder and rebuilt it, using the instructions found here:

     

https://www.800error.com/error-code-0x800024EE-0x800024e-lcd3410asm-desc-assembler-lowlevelinit

After following these instructions, the Store is working again. 

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credits to: https://www.800error.com/error-code-0x800024EE-0x800024e-lcd3410asm-desc-assembler-lowlevelinit

1. Click Start and start typing on your keyboard for "services.msc"
2. In your search results "services.msc" should show up. Open it with a click.
3. A new windows will open containing all Windows services on your system.

4. Search for "Windows Update"

5. Right-click the "Windows Update" and then click Stop.

Next:

1. Hold your windows-key pressed and hit "R" key simultanous.
2. A small new windows will appear.
3. Type %windir%\SoftwareDistribution\DataStore in this new window and click OK.
4. This will open Windows Explorer on the correct location.
5. Delete all contents of this folder. (Hint: Use Ctrl + A to select all files and folders)                      Now we will start the Windows Update Service again:

1. Switch back to the windows Services.
2. Locate Windows Update.
3. Right-click on it and choose Start.

and then:

1. Switch back to the windows Services.
2. Locate Micrsoft store.

3. Click stop. 

4. Right-click on it and choose Start.

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Last updated February 26, 2021 Views 2,110 Applies to: